Providing Pharmacy Services and Advice

Students who successfully complete this course will be able to

• Identify conditions and circumstances when referral to a pharmacist is required.
• Provide safe advice to clients on pharmacy related products.
• Apply legislation appropriate to working with medicines.
• Carry out the procedures for receiving and delivering prescriptions in accordance with pharmacy workplace requirements.
• Describe systems for maintaining stock and carry out a range of stock maintenance activities, preventing stock loss and managing waste in accordance with workplace requirements.
• Accurately perform workplace calculations in accordance with workplace requirements.

Course content includes

• Determine when referral to a pharmacist is necessary
• Asking questions (WWHAM, Who it’s for; What are the symptoms; How long have you had it; Action taken so far; On any other Medicines or is there any existing medical conditions) to provide advice to customers/patients
• Misuse of medicines
• Receiving and delivering prescriptions/ward charts/pharmacy related products
• Stock maintenance, loss prevention and waste management

Assessment

This course is assessed through online written assessments and a logbook of work-based tasks verified from a supervising pharmacist

Computer and internet requirements

This course is delivered online, so you will access the course and do your study online, which generally includes reading and doing activities, watching videos, downloading content, and writing and submitting assessments online.

For online learning you need:

• Access to a laptop or desktop computer
• Reliable broadband internet and a data plan

Find out more about online learning

If you are unsure if your current computer or internet access will allow you to study online please contact us.