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Level 6
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20 Credits
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0.1667 EFTS
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Delivery type:Online only
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Course duration: 16 weeks
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Course cost:$890 NZ Domestic$2,104 NZ International
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Workload - Approximately 13 hours per week
An understanding of cultural diversity and the ability to negotiate social differences are essential for effectively communicating with, and providing appropriate information services to Māori, Pasifika and other diverse communities in Aotearoa New Zealand.
This online Library and Information Services course will equip you with a critical understanding of your own cultural and social position in Aotearoa New Zealand as a starting point for understanding others. You will begin by identifying personal gaps in knowledge and practice when engaging with diverse communities. The course will then introduce you to applied intercultural communication theory, and provide you with good practice principles for understanding and working with diverse communities in information service contexts.
For more information watch the course introduction video below.
Students who successfully complete this course will be able to:
- Relate intercultural communication theory to good practice principles for understanding and working with diverse communities.
- Explain how personal understanding of identity and culture relate to cultural competence when working in information service contexts and building relationships with Māori, Pasifika and diverse groups.
- Compare culturally appropriate research and investigation approaches and methods to identify the needs of Māori, Pasifika and diverse groups and communities in relation to information literacy and information services provided by information organisations.
- Critically evaluate interactions and services in an Aotearoa New Zealand context to identify intercultural communication issues.
- Develop and implement culturally appropriate services.
Assessment
This course is 100% internally assessed.
Textbooks
No textbooks are required for this course.
Computer and internet requirements
This course is delivered online, so you will access the course and do your study online, which generally includes reading and doing activities, watching videos, downloading content, and writing and submitting assessments online.
For online learning you need:
- Access to a laptop or desktop computer
- Reliable broadband internet and a data plan
Find out more about online learning
If you are unsure if your current computer or internet access will allow you to study online please contact us.