Designing Library and Information Services and Programmes

 It considers the planning phase including conducting a needs assessment, community analysis, and community engagement with a range of communities, including Māori and Pasifika. The development phase of a service includes determining the best approach for service design and creating a business plan. The final phase considers programme delivery and assessing the quality of services for further planning and improvement.

For more information watch the course introduction video below.

Students who successfully complete this online course will be able to

• Assess the need for library and information services within diverse communities including Māori and Pasifika, explain the context in which the need arises, and show how the services can be delivered.
• Design and develop effective planning tools for service development.
• Create a plan for service implementation, including partnerships, launch, delivery and evaluation.

Assessment

This course is 100% internally assessed

Textbooks

No textbooks are required for this course

Computer and internet requirements

This course is delivered online, so you will access the course and do your study online, which generally includes reading and doing activities, watching videos, downloading content, and writing and submitting assessments online.

For online learning you need:

• Access to a laptop or desktop computer
• Reliable broadband internet and a data plan

Find out more about online learning

If you are unsure if your current computer or internet access will allow you to study online please contact us.