-
Level 4
-
20 Credits
-
0.1667 EFTS
-
Course duration: 16 weeks
-
Workload - Approximately 13 hours per week
This online course will give you an understanding of strategies for the operations of a small business and behaviours that contribute to personal and professional growth. You will also learn about effective strategies that result in customer satisfaction, and developing and maintaining effective relationships with key stakeholders.
What you will learn
Students who successfully complete this online course will be able to
- Produce a business plan
- Develop a personal and professional development plan
- Develop customer service strategies
- Identify strategies to develop and maintain professional relationships with stakeholders.
Assessment
This course is 100% internally assessed.
Textbooks
No textbooks are needed for this course.
Computer and internet requirements
This course is delivered online, so you will access the course and do your study online, which generally includes reading and doing activities, watching videos, downloading content, and writing and submitting assessments online.
For online learning you need:
- Access to a laptop or desktop computer
- Reliable broadband internet and a data plan
Find out more about online learning
If you are unsure if your current computer or internet access will allow you to study online please contact us.