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Quality Management

71332

  • Level 7
  • 20 Credits
  • 0.1667 EFTS
  • Delivery type:
    Online only
  • Course duration: 16 weeks
  • Course cost:
    $890 NZ Domestic
    $2,104 NZ International
  • Workload - Approximately 13 hours per week
  • Prerequisites
    Contact us to check your prerequisites
  • Availability
    Monthly course availability for upcoming periods
    Not available
    Aug
    		2027 Not available
    Jan
    		Not available
    Feb
    		Not available
    Mar
    		Not available
    Apr
    		Not available
    May
    		Not available
    Jun
    		Not available
    Jul

This course will help you to gain understanding of how organisations embed quality into organisational practices, and transform the quality of their products and services to satisfy customer needs and expectations.  

For more information watch the course introduction video below.

What you will learn

In this online course you will learn about quality management and how to apply it in an organisation. This includes:

  • defining quality
  • determining its cost
  • Total Quality Management (TQM) and Kaizen
  • quality strategies
  • standards and culture.

When you complete this course you will be able to:

  • evaluate the organisational culture and change required as a precondition for the introduction of quality management
  • identify the appropriate strategies to develop quality management in manufacturing, processing and service industries, including commerce
  • design, develop and implement quality systems to suit specific organisations.

Entry requirements

Before you enrol in this course, we recommend you have an understanding of operations management.

Assessment

This course is 100% internally assessed.

Computer and internet requirements

This course is delivered online, so you will access the course and do your study online, which generally includes reading and doing activities, watching videos, downloading content, and writing and submitting assessments online.

For online learning you need:

  • Access to a laptop or desktop computer
  • Reliable broadband internet and a data plan

Find out more about online learning

If you are unsure if your current computer or internet access will allow you to study online please contact us.

How to apply

Apply to study a programme

You can study this course as part of any of the programmes listed below.

Click on a tile to go the programme information, including the entry requirements and how many courses you'll need to do to complete the programme.

From there you click 'Apply now' and start your study journey.

Apply to study this course

If you would like to study just this course and not enrol in a certificate, diploma or degree you can apply here.

Learn more about course only study