• Level 6
  • 20 Credits
  • 0.1667 EFTS
  • Course duration: 16 weeks
  • Workload - Approximately 13 hours per week
  • Availability
    Monthly course availability for upcoming periods
    Not available
    May
    Not available
    Jun
    Not available
    Jul
    Not available
    Aug
    Not available
    Sep
    Not available
    Oct
    Not available
    Nov
    Not available
    Dec
    2027 Not available
    Jan
    Not available
    Feb
    Not available
    Mar
    Not available
    Apr

This online course examines core professional-level techniques used by information professionals to support and empower information seekers in physical and virtual settings.

You will gain an understanding of key information behaviour theories, and will explore the interview process, advanced search skills, and specific techniques to support diverse groups of information seekers including Māori and Pasifika.

This online course will also examine how to design and deliver training and teaching programmes, and how to facilitate learning through supporting the development of multiple literacies.

For more information watch the course introduction video below.

 

Students who successfully complete this online course will be able to

  • Interpret information behaviour theory and practices, including information seeking by particular user groups including Māori and Pasifika.
  • Apply information facilitation skills and interview techniques to determine the information needs of individuals in a range of information service contexts.
  • Develop advanced search techniques to perform specialist and comprehensive information retrieval, using physical and digital tools.
  • Plan, deliver and evaluate a training or teaching programme in an information service context.
  • Support the development of multiple literacies through facilitating the creation of new knowledge and skills.

Assessment

This course is 100% internally assessed

Textbooks

No textbooks are required for this course

How to enrol

Before enrolling in this course you need to:

  • choose the qualification you will study the course under
  • check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.