Current learners
Contact
MyOP Login
  • Level 5
  • 15 Credits
  • 0.125 EFTS
  • Delivery type:
    Online only
  • Course duration: 16 weeks
  • Course cost:
    $750 NZ Domestic
  • Workload - Approximately 10 hours per week
  • Availability
    Monthly course availability for upcoming periods
    Not available
    May
    		Not available
    Jun
    		Not available
    Jul
    		Not available
    Aug
    		Not available
    Sep
    		2027 Not available
    Jan
    		Not available
    Feb
    		Not available
    Mar
    		Not available
    Apr

This online course will enable learners to develop the necessary communication skills to manage funeral directing services to specific needs and requirements.

Students who successfully complete this course will be able to:

  • Describe the strategies and skills that enhance interpersonal communications when funeral directing
  • Describe conflict resolution strategies and a rationale for their use in professional funeral directing practice.
  • Communicate effectively with bereaved families, whānau and peripheral service providers to meet their wishes, needs and cultural expectations. 

For more information, watch the course introduction video below.

 

Assessment

100% internal assessment 

Textbooks

No textbooks are required for this course

How to enrol

Before enrolling in this course you need to:

  • choose the qualification you will study the course under
  • check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.

How to apply

Work towards