• Level 4
  • 20 Credits
  • 0.1667 EFTS
  • Delivery type:
    Online only
  • Course duration: 16 weeks
  • Course cost:
    $0 NZ Domestic
    $1,097 NZ International
  • Workload - Approximately 13 hours per week
  • Availability
    Monthly course availability for upcoming periods
    Not available
    May
    Not available
    Jun
    Not available
    Jul
    Not available
    Aug
    Not available
    Sep
    2027 Not available
    Jan
    Not available
    Feb
    Not available
    Mar
    Not available
    Apr

This online course will provide you with an understanding of:

Students who successfully complete this online course will be able to

  • Identify, analyse and create different types of communication commonly used within organisations.
  • Describe the role of communication in developing successful teams.
  • Identify and apply appropriate communication tools for internal and external stakeholder groups
  • Apply effective strategies to lead and motivate a team.
  • Analyse a situation of conflict
  • Identify and apply appropriate conflict resolution strategies.

Assessment

This course is 100% internally assessed

Textbooks

No textbooks are required for this course

How to enrol

Before enrolling in this course you need to:

  • choose the qualification you will study the course under
  • check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.