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Level 4
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20 Credits
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0.1667 EFTS
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Course duration: 16 weeks
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Workload - Approximately 13 hours per week
This online course will give you an understanding of strategies for the operations of a small business and behaviours that contribute to personal and professional growth. You will also learn about effective strategies that result in customer satisfaction, and developing and maintaining effective relationships with key stakeholders.
What you will learn
Students who successfully complete this online course will be able to
- Produce a business plan
- Develop a personal and professional development plan
- Develop customer service strategies
- Identify strategies to develop and maintain professional relationships with stakeholders.
Assessment
This course is 100% internally assessed.
Textbooks
No textbooks are needed for this course.
How to enrol
Before enrolling in this course you need to:
- choose the qualification you will study the course under
- check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.