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Level 7
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20 Credits
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0.1667 EFTS
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Delivery type:Online only
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Course duration: 16 weeks
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Course cost:$890 NZ Domestic$2,104 NZ International
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Workload - Approximately 13 hours per week
This course will help you to gain understanding of how organisations embed quality into organisational practices, and transform the quality of their products and services to satisfy customer needs and expectations.
For more information watch the course introduction video below.
What you will learn
In this online course you will learn about quality management and how to apply it in an organisation. This includes:
- defining quality
- determining its cost
- Total Quality Management (TQM) and Kaizen
- quality strategies
- standards and culture.
When you complete this course you will be able to:
- evaluate the organisational culture and change required as a precondition for the introduction of quality management
- identify the appropriate strategies to develop quality management in manufacturing, processing and service industries, including commerce
- design, develop and implement quality systems to suit specific organisations.
Entry requirements
Before you enrol in this course, we recommend you have an understanding of operations management.
Assessment
This course is 100% internally assessed.
How to enrol
Before enrolling in this course you need to:
- choose the qualification you will study the course under
- check the order that courses in the qualification should be studied in the Qualification Structure table. This is in the Choose courses and apply tab on the qualification page.