Professional Administrator

CBAT402

This online course will enable you to respond to stakeholder requirements through utilising effective customer service strategies and creating complex documents.

  •  
    Level
    4
  •  
    Credits
    15
  •  
    Cost
    $0 NZ Domestic
    $823 NZ International
  •  
    EFTS
    0.125
  • Delivery type
    Online only
  • Teaching weeks 16 weeks
  • Workload Approximately 10 hours per week
  •  
    Prerequisites Check entry and other requirements under the qualification you are studying

When you successfully complete this online course you will be able to:

  • Use digital technologies to create complex documents in response to stakeholder requirements.
  •  Collaborate and work effectively with others toward achieving team objectives.
  •  Provide customer service strategies and apply problem solving techniques to meet stakeholder expectations in an ethically and socially appropriate manner.

Computer and internet requirements

To complete this course you will need access to a laptop or desktop computer, reliable broadband internet connection and a data plan able to support online learning such as streaming of videos (including YouTube), downloading content, and writing and submitting online assessments. If you are unsure if your current computer or internet access allows you to complete your online learning with us, please contact us before applying to enrol.

Work towards

You can do this course as part of these qualifications:

Certificate

Course availability over the next 12 months

Aug
Sep

September enrolment dates

Enrol by -
Course starts -
Course ends -
25 Aug 2026
7 Sep 2026
24 Jan 2027
Oct

October enrolment dates

Enrol by -
Course starts -
Course ends -
22 Sep 2026
5 Oct 2026
21 Feb 2027
Nov

November enrolment dates

Enrol by -
Course starts -
Course ends -
20 Oct 2026
2 Nov 2026
21 Mar 2027
Dec

December enrolment dates

Enrol by -
Course starts -
Course ends -
24 Nov 2026
7 Dec 2026
25 Apr 2027
2027
Jan
Feb
Mar
Apr
May
Jun
Jul
  •  
    Level
    4
  •  
    Credits
    15
  •  
    Cost
    $0 NZ Domestic
    $823 NZ International
  •  
    EFTS
    0.125
  • Delivery type
    Online only
  • Teaching weeks 16 weeks
  • Workload Approximately 10 hours per week
  •  
    Prerequisites Check entry and other requirements under the qualification you are studying